Shipping policy

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation and payment. You will receive a notification once your order has shipped.

Shipping Rates & Delivery

• Within Saudi Arabia: Standard delivery takes 2–5 business days, depending on your city.

• GCC Countries: Delivery typically takes 5–10 business days.

• International Orders: Shipping times vary by destination, usually 7–14 business days.

• Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number by email or SMS to monitor your delivery status.

Delays

While we work with trusted couriers, delays can occasionally occur due to factors beyond our control (such as customs clearance or courier disruptions). We appreciate your patience in such cases.

Incorrect Addresses

Please ensure that your shipping details are entered correctly at checkout. Elaï Édit is not responsible for lost or delayed deliveries due to incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at info@elaiedit.com